Damages or Product Issues

In the rare case your order arrives damaged, defective, or with any issues, please contact us within 48 hours of delivery with photos and details at 77decor.seed@gmail.com or ping us on WhatsApp at+91 70190 14428.

Our team will review and offer a suitable resolution, which may include:

• Repair (where applicable)
• Replacement of the damaged product
• Store credit or refund (if applicable)

Once approved, refunds are processed promptly and may take 5–7 business days to reflect in your account.

Please Note:

• Issues must be reported within 48 hours of delivery.
• Minor variations in color, design, or finish are part of the handcrafted process and not considered defects.
• Customized or personalized items are not eligible for return or exchange unless damaged or defective.

Shipping & Logistics Issues

We work with trusted courier partners to ensure safe delivery.

Delayed Deliveries:
All 77Decors products are made to order. Delays may occur due to production timelines or unforeseen circumstances. We will keep you informed and assist with tracking your order.

Lost Shipments:
If your order is lost in transit, we will coordinate with the courier partner and offer a replacement or store credit once confirmed.

Incorrect Address:
Please ensure your shipping details are accurate. 77Decors is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

Discretion

All returns and resolutions are subject to the discretion of 77Decors. We are committed to being fair, transparent, and supportive.

We truly appreciate your support and strive to make your experience with 77Decors smooth and enjoyable.