FAQs
Are your products ready to ship?
No, all our products are made to order to ensure premium quality and attention to detail.
How long does delivery take?
Delivery timelines may vary depending on the product, but we usually dispatch within a few days. You will be informed of the estimated timeline at checkout.
Do you offer returns or refunds?
We do not accept returns or refunds for products delivered in proper condition, as all items are made to order.
What if I receive a damaged product?
If your product arrives damaged or defective, please contact us within 48 hours with photos. We will assist with a replacement, repair, or store credit.
Do you offer customization?
Yes, we offer customization on selected products. Please contact us before placing your order for details.
How can I track my order?
Once your order is shipped, you will receive tracking details via email or message.
What payment methods do you accept?
We accept all major payment methods including UPI, debit/credit cards, and net banking.
Can I cancel my order?
Orders can only be cancelled within a limited time after placing them. Once production starts, cancellations may not be possible.
Do you ship across India?
Yes, we offer shipping across India.
How can I contact 77Decors?
You can reach us via email or WhatsApp for any queries or support.